Department News

  • April 10, 2014: at approximately 2:50 pm, one of our servers crashed due to a malfunctioned hard disk. The server was repaired and service restored at 6:15 pm. Users experienced intermittent connectivity during this time frame.
  • Feb. 15, 2014: Our Pearson server room was hit by a campus network outage. Remote access servers were offline during the outage.
  • Dec. 16, 2013: Pearson Hall Winter Break Schedule:
    • Collaboration/TA Room 0102/0112/0145: Closed from 12/20/2013 @ 5pm until 1/8/2014. Resume to normal schedule on 1/9/2014;
    • Pearson 0105/0109/0113/0158: Closed from 12/20/2013 @ 5pm until 1/8/2014. Resume to normal schedule on 1/9/2014;
    • Pearson 0141: Closed from 12/20/2013 @ 5pm until 1/12/2014. Resume to normal schedule on 1/13/2014;
    • Pearson 0108: Locked from 12/20/2013 @ 5pm until 1/5/2014, but accessible to card users 24×7. Resume to normal schedule on 1/6/2014.
  • August 7, 2013: Planned CS storage migration. Estimated downtime is 3 hours (6 am to 9 am). File services (NFS, Samba, ftp, etc.) will be shut down for the duration. Most servers will be unavailable–including pyrite, ren, popeye, cstc, and smb. However, CS mail and web servers should remain unaffected. [Completed]
  • June 28, 2013: Starting July 1, 2013, SSG will discontinue our RT ticketing system and migrate to ITS ChangeGear ticketing system: https://cytech.its.iastate.edu. There are no changes needed from your end. Click here for details.

Durham (ITS) News and Outages

The following is an RSS feed of the critical event log published by ITS in Durham Hall. Any comments / questions / suggestions for ITS should be directed to Durham Hall. You can contact Durham by dialing 4-4000 on campus, or emailing solution@iastate.edu.

Critical Event Log

news.txt · Last modified: 2014/04/10 23:34 by jason
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